I could try uninstalling more updates thanks for the idea but as per my post it doesn’t let me uninstall the features update. As I can’t use my mouse and keyboard in either safe mode or normal boot, then I can’t access command prompt or disk management, etc.

Okay i had to reset windows 10 I could keep all my personal files but had to reinstall all of the software and settings I had on the machine. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. J Yan. What I have done to try and fix this: unplugged and plugged back in multiple keyboards and mice testing on a separate device to verify they work Restarted the computer several times I have forced shutdown several times to boot up into the auto repair mode.

I have the same question 1. Report abuse. Details required :. Cancel Submit. Easiest is to force shutdown by holding in the power button. Do this twice. The third time you power on it should start into Repair Mode. Once in the Repair Mode try the numbered steps below. It may be necessary to create bootable media on another PC to access Advanced Startup Options to try repairs, a Reset or do the Clean install.

The bootable media has it’s own set of files so that repairs or Reset might work better, doesn’t require a password, and you’ll have it to if necessary do the vastly superior Clean Install. Make it a deep clean reset to set up a new account, with Cloud option to download fresh installation files so it doesn’t use old onboard files that may be corrupted. Your files should be backed up at all times if you value them at all.

In the Clean Install tutorial in Step 5 I give the best methods to back up. I hope this helps. Feel free to ask back any questions and let us know how it goes.

I will keep working with you until it’s resolved. The pages appear to be providing accurate, safe information. There might not be any driver updates available. Go to Windows Update. In the search box on the taskbar, type device manager , then select Device Manager from the list of results.

In the list of hardware categories, find the device that you want to update, and then double-click the device name. Click the Driver tab, click Update Driver , and then follow the instructions. Windows 11 Windows 10 Windows 8. Need more help? Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions.

 
 

– Mouse and keyboard problems in Windows

 
I love tinkering with computers, smartphones, and other жмите toys. Didn’t match my screen. In the left pan, click “Check for updates”.

 

Keyboard and mouse not working Windows 10 desktop in normal boot and – Microsoft Community.

 
Keyboard and mouse not working Windows 10 desktop in normal boot and safe mode. After the most recent Windows 10 update none of the USB ports. Method 4: Update your keyboard and USB driver (recommended) · 1) Download and install Driver Easy. · 2) Run Driver Easy and click Scan Now button.

 
 

Windows 10 keyboard and mouse not working properly free download. Keyboard and mouse not working Windows 10 desktop in normal boot and safe mode

 
 

The light will blink to show that the mouse is discoverable. The pairing button is usually on the bottom of the mouse. Choose your mouse or keyboard from the list of devices. Follow any other instructions if they appear, then select Done. Make sure your PC is compatible with Bluetooth 4. For more, see What Bluetooth version is on my PC?

See if the mouse or keyboard has power: Press the pairing button on your mouse or keyboard for seconds, then let the button go. If the light blinks, the mouse has power. Turn airplane mode on and off: Leave it on for seconds, then turn it off again. See how to turn airplane mode on or off. Check or replace the batteries: Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment, then see if it works.

If not, try replacing the batteries with new ones. Note: Some devices have rechargeable batteries. Use the USB cable that came with the mouse or keyboard to recharge them. See if your mouse or keyboard works with another PC: If it does, there might be a problem with your PC. Fix Bluetooth problems in Windows To fix this, go to the PC that your device is paired with, and remove it from that PC.

To extend battery life, Bluetooth devices go into hibernation after minutes of inactivity. It can take several seconds for the Bluetooth mouse to reconnect when you resume using it after this period of hibernation.

As a result, you might notice a delay between the time that you use the mouse and the response on the screen. Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment, then see if it works.

Note: For devices with rechargeable batteries, use the USB cable that came with the mouse or keyboard to recharge them. Unplug and then plug it in again. See if your mouse or keyboard works with another PC. If it does, there might be a problem with your PC. Check the placement of the wireless USB dongle. The wireless USB dongle should be plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse.

Also check on nearby objects. Some wireless and non-wireless objects can cause interference with your wireless device. To resolve this issue, first determine which firmware version is installed on your keyboard. To do this, install and run the Mouse and Keyboard Center. Find the listing for your Microsoft Ergonomic Keyboard and look for the firmware version listed.

Then follow the instructions for your version below. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, Thank you for posting your query on Microsoft Community. What is model number of the Logitech mouse and keyboard?

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on June 4, In reply to Don x’s post on June 4, But how can we get to the compatibility mode without a mouse and keyboard? There will be no way to click on anything! I called Logitech today and they told me I might have to buy a new keyboard and mouse to be able to use Windows This seems ridiculous when I have a perfectly good keyboard and mouse.

I will wait to see if either Microsoft or Logitech comes up with something in the next two months. In the meantime, if anyone has any ideas about this please post.

Note: Some devices won’t work without installing a driver. When testing the device on another PC, make sure that you have the correct driver installed for the device. Open the Hardware and Devices troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, enter troubleshooter , then select Troubleshooting.

In the search box on the taskbar, type check for updates , then select Check for updates from the list of results. Under Windows Update , select Check for updates. Windows Update will tell you if you need any updates or not, and whether the latest updates were successfully installed.

There might not be any driver updates available. In the search box on the taskbar, type device manager , then select Device Manager from the list of results. In the list of hardware categories, find the device that you want to update, and then double-click the device name.