If you have a Microsoft for home subscription, let’s make sure it’s still active and renew your subscription, if necessary. Recently, I have heard many stories round to software licenses. You may not realize you have more than one copy installed. The install begins.
 
 

 

Use the Office offline installer – Step 2: Check for multiple copies of Office

 

I built this image to be “universal” by using a VM and adding multiple driver cabs to the driver store. Then sysprep-generalized, then captured with Clonezilla.

Once laptops are imaged with this image, then joined to our domain, Office products do something weird. When first opened, a “Configuration” wizard starts to run, then fails. KMS is working, because Windows itself is licensed on these systems.

Application logs show an event ID , faulting application MsiExec. The command cscript ospp. We’ve never seen this before. When Win10 images are built directly on target hardware, everything works. The differential factor seems to be this “universal” image I built in a VM.

This is VL. No I manually install the setup. So it’s the standard configuration that comes with this version. It’s ONLY broken on my new hardware neutral clones. Can you give the OCT a try? It’s made for this kind of situation and may fix whatever it is that’s causing the problem. I really don’t know how. I don’t see any actual application download called “OCT” anywhere. All i can find is a Microsoft page to build config files, and Office isn’t an option in the drop-down.

I still don’t understand what any of that gibberish is. There’s no TOOL there. So ultimately there was nothing useful in the customization tool. Nothing to explain why on the cloned image, Office products begin trying to “configure” the first time they are opened, and then fail, leaving the product unlicensed with no key detected. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

Also event , Product: Microsoft Office bit components – configuration failed. Microsoft Office Popular Topics in Microsoft Licensing. Spiceworks Help Desk. The help desk software for IT. Track users’ IT needs, easily, and with only the features you need. Learn More ». Pure Capsaicin. DragonsRule This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.

Microsoft Licensing expert. How is Office being installed? Is this O or a VL? Are you using OCT? Under the install instructions: Text.

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